Tenancies

Tenant invoice address

In some cases, the tenant’s invoice address is not the same as that of the rented property. If the address has to be different from that of the rented property, you can set the alternative address from the Tenancy file, in the tab Additional Info, invoice address. You will have to tick the box and fill the tenant’s address.

Missing Rent

If a rent doesn’t appear in Finance, please ensure that: the tenancy is active, the tenancy has not ended (check the end date and that the option for automatic renewal is on), the invoice creation date is accurate If everything seems in order, go to Tenancies and click on the Regenerate payments action on the right. The system will recreate the missing payments. Pay attention to the possibility of duplicates as this option will recreate ALL rent payments up to the current date.

Deposit

A Deposit-type revenue is automatically added in the Finance section when the Tenancy is created. It is always possible to add this type of revenue manually, in Finance, by adding a revenue. The deposit must be put in a government-backed tenancy deposit scheme (TDP). Deposit return When the tenancy ends, the deposit must be returned: Within 10 days of both parties agreeing on the returned amount. If a dispute arises, then the deposit will be protected until the issue is sorted out. Deposits made by a third party The landlord must use a government-backed tenancy deposit scheme, TDP, even the Read more

Creating and editing a tenancy

Create a tenancy To create a tenancy go to the dedicated section with the same name, click the New tenancy button, fill in the required fields, and then click Save. The site displays by default the basic fields such as tenancy type, duration, rent amounts, deposit, tenants … You can click on the Tenancy details tab to view in the rest of contract details. To modify or add more information about the tenancy, use the Edit action button. Please note that you have a number of tabs available to enter data and specify your settings for each tenancy. For each Read more

Tenancies

This page allows you to manage your Tenancies. On this page you can: Add a tenancy Modify a tenancy Record a check-out Disable a tenancy Archive a tenancy Delete a tenancy Tenant bill reconciliation Revise the rent Regenerate payments View related documents View finances As an example, if you have 5 properties rented to 5 different tenants, you will have to create 5 properties, 5 tenants and 5 tenancies. For each tenancy, rents and receipts are generated automatically every 1st of the month (unless you change this setting, e.g. if you choose the date of payment to the 15th of the Read more